"Expose yourself to your deepest fear; after that, fear has no power, and the fear of freedom shrinks and vanishes. You are free." - Jim Morrison
I had a Japanese client for a brief period years ago, that was not easy giving normal support never mind installing an OS.
A number of years ago, I was working as a bench tech, and a "hot" female Japanese photojournalist came in with a really nice Fujitsu laptop, of the type unavailable in the US at the time. She needed an external USB device installed, and wanted us to perform the installation.
The install menu came up, and we asked her if it was saying "Next".
"What, you guys can't read?" she asked.
I guess you had to be there, but everyone involved had a good laugh over that one, including her.