that's really interesting. I have a helper who is lacking in some of this level one support knowledge (though he's helpful in other ways) I'd really like to get him up to speed on this stuff, but I don't have time to really train him because I'm still handling a lot of the level one support stuff along with everything else I'm supposed to be doing as sysadmin.....Originally Posted by Mobile PC
So I may pitch this to our supervisor as something to enroll him in......
then I just have to teach him our particular procedures....like how and why we network things a certain way not explain to him what a 24 bit subnet mask is.....
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